Student Success Criteria
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You are the VP of HR in a health services company that specializes in medical transcription services. Traditionally, your company has provided such services to primary care physician groups. However, seeing an opportunity in the industry, your CEO has just announced that the company will expand the services offered and provide transcription services to private, for-profit hospitals. This expansion will necessitate changes in the structure, technology, and people in the organization. The CEO has asked the leadership team to provide recommendations on the most suitable approaches for change in these areas in order to support this new strategic direction. With specific regards to the people in the organization, you have determined the workforce will need to expand by about 60%. The CEO has asked you about the viability of hiring the new transcriptionists remotely. The current employees in this role all report to the organization’s physical location.
Specifically, he would like a cost-benefit analysis of how to structure the work locations for medical transcriptionists in the expanded organization. He has asked you to prepare a cost-benefit analysis to help guide future business decisions regarding the expansion of the workforce.
Prepare a cost-benefit analysis that:
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